/* PN Chat widget. Mobile first: full screen on phones, a panel on larger screens. */
.pnchat {
	--pnchat-accent: #0f766e;
	--pnchat-bg: #ffffff;
	--pnchat-fg: #1f2933;
	--pnchat-muted: #5f6b76;
	--pnchat-bot: #f1f4f6;
	--pnchat-border: #dde3e8;
	--pnchat-radius: 16px;
	--pnchat-vh: 100vh;
	font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Noto Sans", Arial, sans-serif;
	font-size: 15px;
	line-height: 1.45;
	color: var(--pnchat-fg);
	box-sizing: border-box;
}

.pnchat *,
.pnchat *::before,
.pnchat *::after {
	box-sizing: inherit;
}

.pnchat [hidden] {
	display: none !important;
}

/* ---- floating button ---------------------------------------------------- */
.pnchat--floating {
	position: fixed;
	right: max(16px, env(safe-area-inset-right));
	bottom: max(16px, env(safe-area-inset-bottom));
	z-index: 99990;
}

.pnchat--floating.pnchat--left {
	right: auto;
	left: max(16px, env(safe-area-inset-left));
}

.pnchat__launcher {
	width: 60px;
	height: 60px;
	border: 0;
	border-radius: 50%;
	background: var(--pnchat-accent);
	color: #fff;
	cursor: pointer;
	display: flex;
	align-items: center;
	justify-content: center;
	box-shadow: 0 6px 20px rgba(0, 0, 0, .22);
	transition: transform .15s ease;
}

.pnchat__launcher:hover {
	transform: scale(1.05);
}

.pnchat__launcher:focus-visible,
.pnchat button:focus-visible,
.pnchat__input:focus-visible,
.pnchat__field:focus-visible {
	outline: 3px solid var(--pnchat-accent);
	outline-offset: 2px;
}

.pnchat--floating.is-open .pnchat__launcher {
	display: none;
}

/* ---- panel ---------------------------------------------------------------- */
.pnchat__panel {
	display: flex;
	flex-direction: column;
	background: var(--pnchat-bg);
	overflow: hidden;
}

.pnchat--floating .pnchat__panel {
	position: fixed;
	inset: 0;
	height: var(--pnchat-vh);
	height: min(var(--pnchat-vh), 100dvh);
	border-radius: 0;
}

.pnchat--inline .pnchat__panel {
	height: 560px;
	max-height: 80vh;
	border: 1px solid var(--pnchat-border);
	border-radius: var(--pnchat-radius);
}

@media (min-width: 600px) {
	.pnchat--floating .pnchat__panel {
		inset: auto;
		right: 24px;
		bottom: 24px;
		width: 380px;
		height: min(620px, calc(var(--pnchat-vh) - 48px));
		border-radius: var(--pnchat-radius);
		box-shadow: 0 12px 40px rgba(0, 0, 0, .25);
	}

	.pnchat--floating.pnchat--left .pnchat__panel {
		right: auto;
		left: 24px;
	}
}

/* Phones: the page behind a full-screen chat must not scroll. */
@media (max-width: 599px) {
	html.pnchat-open,
	html.pnchat-open body {
		overflow: hidden;
	}
}

.pnchat__header {
	display: flex;
	align-items: flex-start;
	gap: 8px;
	padding: 14px 16px;
	padding-top: max(14px, env(safe-area-inset-top));
	background: var(--pnchat-accent);
	color: #fff;
}

.pnchat--inline .pnchat__header {
	padding-top: 14px;
}

.pnchat__heading {
	flex: 1;
	min-width: 0;
}

.pnchat .pnchat__title {
	margin: 0;
	padding: 0;
	font-size: 17px;
	font-weight: 700;
	line-height: 1.3;
	color: #fff;
	letter-spacing: normal;
	text-transform: none;
}

.pnchat .pnchat__subtitle {
	margin: 2px 0 0;
	font-size: 13px;
	opacity: .9;
}

.pnchat .pnchat__close {
	/* Black circle, red ×. !important: themes restyle every <button>. */
	flex: none !important;
	box-sizing: border-box !important;
	width: 36px !important;
	height: 36px !important;
	min-width: 36px !important;
	min-height: 36px !important;
	margin: -4px -4px 0 0 !important;
	padding: 0 !important;
	border: 2px solid rgba(255, 255, 255, .85) !important;
	border-radius: 50% !important;
	background: #111 !important;
	color: #ef4444 !important;
	box-shadow: 0 2px 6px rgba(0, 0, 0, .3) !important;
	cursor: pointer;
	display: flex !important;
	align-items: center !important;
	justify-content: center !important;
	line-height: 0 !important;
	opacity: 1 !important;
	visibility: visible !important;
}

.pnchat .pnchat__close:hover,
.pnchat .pnchat__close:focus-visible {
	background: #000 !important;
	transform: scale(1.06);
}

.pnchat .pnchat__launcher svg,
.pnchat .pnchat__send svg,
.pnchat .pnchat__vote svg {
	/* Themes may hide or recolour every svg; these icons must stay. */
	display: block !important;
	max-width: none !important;
	opacity: 1 !important;
	visibility: visible !important;
	fill: currentColor !important;
}

.pnchat .pnchat__launcher svg path,
.pnchat .pnchat__send svg path,
.pnchat .pnchat__vote svg path {
	fill: currentColor !important;
}

.pnchat .pnchat__new {
	/* Same theme-proofing as the close button. */
	flex: none !important;
	box-sizing: border-box !important;
	width: 36px !important;
	height: 36px !important;
	min-width: 36px !important;
	min-height: 36px !important;
	margin: -4px 6px 0 0 !important;
	padding: 0 !important;
	border: 2px solid rgba(255, 255, 255, .85) !important;
	border-radius: 50% !important;
	background: transparent !important;
	cursor: pointer;
	display: flex !important;
	align-items: center !important;
	justify-content: center !important;
	line-height: 0 !important;
	opacity: 1 !important;
	visibility: visible !important;
}

.pnchat .pnchat__new[hidden] {
	display: none !important;
}

.pnchat .pnchat__new:hover,
.pnchat .pnchat__new:focus-visible {
	background: rgba(255, 255, 255, .18) !important;
}

.pnchat .pnchat__new-icon {
	display: block !important;
	width: 18px !important;
	height: 18px !important;
	max-width: none !important;
	fill: none !important;
}

.pnchat .pnchat__new-icon path {
	fill: none !important;
	stroke: #ffffff !important;
}

.pnchat .pnchat__close-icon {
	display: block !important;
	width: 18px !important;
	height: 18px !important;
	max-width: none !important;
	fill: none !important;
	stroke: #ef4444 !important;
	opacity: 1 !important;
	visibility: visible !important;
}

.pnchat .pnchat__close-icon path {
	fill: none !important;
	stroke: #ef4444 !important;
	stroke-width: 3 !important;
}

/* ---- messages --------------------------------------------------------------- */
.pnchat__log {
	flex: 1;
	overflow-y: auto;
	overscroll-behavior: contain;
	-webkit-overflow-scrolling: touch;
	padding: 16px;
	display: flex;
	flex-direction: column;
	gap: 10px;
}

.pnchat__msg {
	display: flex;
	flex-direction: column;
	gap: 6px;
	max-width: 88%;
}

.pnchat__msg--user {
	align-self: flex-end;
	align-items: flex-end;
}

.pnchat__msg--bot {
	align-self: flex-start;
}

.pnchat__bubble {
	padding: 10px 14px;
	border-radius: 14px;
	background: var(--pnchat-bot);
	white-space: pre-wrap;
	overflow-wrap: anywhere;
}

.pnchat__msg--user .pnchat__bubble {
	background: var(--pnchat-accent);
	color: #fff;
	border-bottom-right-radius: 4px;
}

.pnchat__msg--bot .pnchat__bubble {
	border-bottom-left-radius: 4px;
}

.pnchat__answer {
	white-space: normal;
}

.pnchat__answer-title {
	margin: 0 0 4px;
	font-weight: 700;
}

.pnchat__answer-body > :first-child {
	margin-top: 0;
}

.pnchat__answer-body > :last-child {
	margin-bottom: 0;
}

.pnchat__answer-body p,
.pnchat__answer-body ul,
.pnchat__answer-body ol {
	margin: 0 0 8px;
}

.pnchat__answer-body ul,
.pnchat__answer-body ol {
	padding-left: 20px;
}

.pnchat__answer-body a {
	color: var(--pnchat-accent);
	text-decoration: underline;
}

.pnchat__answer--block {
	background: #fff4e5;
	border: 1px solid #f5d7a8;
}

.pnchat__answer--site {
	background: #fff;
	border: 1px solid var(--pnchat-border);
	border-left: 4px solid var(--pnchat-accent);
}

.pnchat__answer--ai {
	background: #fff;
	border: 1px dashed var(--pnchat-accent);
}

.pnchat__answer-label {
	margin: 0 0 6px;
	font-size: 12px;
	color: var(--pnchat-muted);
}

.pnchat__typing .pnchat__wait {
	margin-left: 8px;
	font-size: 13px;
	color: var(--pnchat-muted);
	white-space: nowrap;
}

.pnchat__bubble--notice {
	background: #eef6ff;
	border: 1px solid #cfe2fb;
}

.pnchat__bubble--ok {
	background: #e9f8ef;
	border: 1px solid #bfe7cd;
}

/* typing dots */
.pnchat__typing .pnchat__bubble {
	display: flex;
	align-items: center;
	gap: 4px;
	padding: 14px;
}

.pnchat__typing span {
	width: 7px;
	height: 7px;
	border-radius: 50%;
	background: var(--pnchat-muted);
	animation: pnchat-dot 1.2s infinite ease-in-out;
}

.pnchat__typing span:nth-child(2) {
	animation-delay: .15s;
}

.pnchat__typing span:nth-child(3) {
	animation-delay: .3s;
}

@keyframes pnchat-dot {
	0%, 80%, 100% { opacity: .3; transform: translateY(0); }
	40% { opacity: 1; transform: translateY(-3px); }
}

@media (prefers-reduced-motion: reduce) {
	.pnchat__typing span,
	.pnchat__launcher {
		animation: none;
		transition: none;
	}
}

/* ---- e-mail form & feedback ---------------------------------------------- */
.pnchat__email {
	display: flex;
	flex-direction: column;
	gap: 6px;
	padding: 10px;
	border: 1px solid var(--pnchat-border);
	border-radius: 12px;
	background: #fff;
}

.pnchat__label {
	font-size: 13px;
	font-weight: 600;
}

.pnchat .pnchat__field {
	width: 100%;
	min-height: 44px;
	padding: 8px 10px;
	border: 1px solid var(--pnchat-border);
	border-radius: 10px;
	font: inherit;
	font-size: 16px; /* 16px stops iOS from zooming in */
	color: var(--pnchat-fg);
	background: #fff;
}

.pnchat__trap {
	position: absolute !important;
	left: -9999px !important;
	width: 1px !important;
	height: 1px !important;
	opacity: 0 !important;
}

.pnchat .pnchat__btn {
	min-height: 44px;
	border: 0;
	border-radius: 10px;
	background: var(--pnchat-accent);
	color: #fff;
	font: inherit;
	font-weight: 600;
	cursor: pointer;
}

.pnchat__btn:disabled {
	opacity: .6;
	cursor: default;
}

.pnchat__form-status {
	margin: 0;
	font-size: 13px;
	color: var(--pnchat-muted);
}

.pnchat__form-status:empty {
	display: none;
}

.pnchat__feedback {
	display: flex;
	align-items: center;
	gap: 6px;
	font-size: 13px;
	color: var(--pnchat-muted);
}

.pnchat .pnchat__vote {
	min-width: 40px;
	min-height: 36px;
	border: 1px solid var(--pnchat-border);
	border-radius: 18px;
	background: #fff;
	color: var(--pnchat-muted);
	cursor: pointer;
	display: inline-flex;
	align-items: center;
	justify-content: center;
}

.pnchat .pnchat__vote:hover {
	color: var(--pnchat-accent);
	border-color: var(--pnchat-accent);
}

.pnchat__feedback-done {
	margin: 0;
	font-size: 13px;
	color: var(--pnchat-muted);
}

.pnchat__feedback-done:empty {
	display: none;
}

/* ---- suggestions & input -------------------------------------------------- */
.pnchat__chips {
	display: flex;
	flex-direction: column;
	gap: 8px;
	max-height: 45%;
	overflow-y: auto;
	overscroll-behavior: contain;
	padding: 0 16px 10px;
}

/* Before the first question: the welcome takes only its own height and the
   suggestions follow right under it, using the rest of the panel (no empty
   message area between them). */
.pnchat__panel--start .pnchat__log {
	flex: none;
	padding-bottom: 10px;
}

.pnchat__panel--start .pnchat__chips {
	flex: 1 1 auto;
	min-height: 0;
	max-height: none;
}

.pnchat__chip-list {
	display: flex;
	flex-wrap: wrap;
	gap: 6px;
}

.pnchat__chip-group {
	display: flex;
	flex-direction: column;
	gap: 6px;
}

.pnchat .pnchat__group {
	display: flex;
	align-items: center;
	justify-content: space-between;
	width: 100%;
	min-height: 40px;
	padding: 8px 12px;
	border: 0;
	border-radius: 10px;
	background: var(--pnchat-bot);
	color: var(--pnchat-fg);
	font: inherit;
	font-size: 14px;
	font-weight: 700;
	text-align: left;
	cursor: pointer;
}

.pnchat .pnchat__group::after {
	content: "−";
	margin-left: 8px;
	font-size: 18px;
	line-height: 1;
}

.pnchat .pnchat__group[aria-expanded="false"]::after {
	content: "+";
}

.pnchat .pnchat__chip.pnchat__chip--link {
	display: inline-flex;
	align-items: center;
	background: var(--pnchat-accent);
	color: #fff;
	text-decoration: none;
}

.pnchat .pnchat__chip.pnchat__chip--link:hover {
	background: var(--pnchat-accent);
	color: #fff;
	opacity: .9;
}

.pnchat .pnchat__topics {
	align-self: flex-start;
	margin: 0 16px 6px;
	padding: 4px 0;
	border: 0;
	background: none;
	color: var(--pnchat-accent);
	font: inherit;
	font-size: 13px;
	font-weight: 600;
	text-decoration: underline;
	cursor: pointer;
}

.pnchat .pnchat__chip {
	box-sizing: border-box;
	min-height: 36px;
	padding: 6px 12px;
	border: 1px solid var(--pnchat-accent);
	border-radius: 18px;
	background: #fff;
	color: var(--pnchat-accent);
	font: inherit;
	font-size: 14px;
	cursor: pointer;
	text-align: left;
}

.pnchat__chip:hover {
	background: var(--pnchat-bot);
}

.pnchat__form {
	display: flex;
	align-items: flex-end;
	gap: 8px;
	padding: 10px 12px;
	border-top: 1px solid var(--pnchat-border);
	background: var(--pnchat-bg);
}

/* Without a privacy note the form is last and sits on the phone's home bar. */
.pnchat--floating .pnchat__form:last-child {
	padding-bottom: max(10px, env(safe-area-inset-bottom));
}

.pnchat .pnchat__input {
	flex: 1;
	min-height: 44px;
	max-height: 120px;
	margin: 0;
	padding: 10px 12px;
	border: 1px solid var(--pnchat-border);
	border-radius: 22px;
	font: inherit;
	font-size: 16px;
	line-height: 1.4;
	color: var(--pnchat-fg);
	background: #fff;
	resize: none;
	box-shadow: none;
}

.pnchat .pnchat__send {
	flex: none;
	width: 44px;
	height: 44px;
	padding: 0;
	border: 0;
	border-radius: 50%;
	background: var(--pnchat-accent);
	color: #fff;
	cursor: pointer;
	display: flex;
	align-items: center;
	justify-content: center;
}

.pnchat__send:disabled {
	opacity: .5;
	cursor: default;
}

.pnchat__privacy {
	margin: 0;
	padding: 0 16px 8px;
	font-size: 12px;
	color: var(--pnchat-muted);
	background: var(--pnchat-bg);
}

.pnchat--floating .pnchat__privacy {
	padding-bottom: max(8px, env(safe-area-inset-bottom));
}

/* 1.9.2: «Σχετικές ερωτήσεις» under an answer, and «Θέλω απάντηση από άνθρωπο». */
.pnchat__related {
	display: flex;
	flex-wrap: wrap;
	gap: 6px;
	margin-top: 8px;
	max-width: 100%;
}

.pnchat__related-title {
	flex-basis: 100%;
	margin: 0;
	font-size: 12px;
	font-weight: 600;
	color: var(--pnchat-muted);
}

.pnchat .pnchat__btn.pnchat__btn--ghost {
	margin-top: 8px;
	padding: 0 14px;
	border: 1px solid var(--pnchat-accent);
	background: #fff;
	color: var(--pnchat-accent);
}

/* 1.13.0: «Αναφέρεστε στο…;» */
.pnchat__clarify {
	max-width: 100%;
	margin-top: 4px;
	padding: 10px 12px;
	border: 1px solid var(--pnchat-border);
	border-left: 3px solid var(--pnchat-accent);
	border-radius: 12px;
	background: var(--pnchat-bg);
}

.pnchat__clarify-text {
	margin: 0 0 8px;
	color: var(--pnchat-fg);
	font-size: 14px;
	font-weight: 600;
}

.pnchat__clarify .pnchat__related {
	margin: 0;
}

.pnchat .pnchat__chip--ghost {
	border-color: var(--pnchat-border);
	color: var(--pnchat-muted);
}